A Case Study on Comprehensive Cyber Security In Information Technology

Mon, May 27, 2024

Enhancing Cyber Security Through VAPT in a Multinational IT Corporation

While digital solutions are used across all industries today, the IT industry relies on them for their day-to-day operations. For every task, an IT service provider depends on their digital assets. In most contexts, every digital component is interconnected. This means any issue in one area can quickly pose a challenge to the rest of the systems. In this case study on computer security involving a multinational IT corporation that develops workforce management solutions, we demonstrate how we conducted the VAPT test for the client and secured their resources for smooth business operations. The firm approached us when the threat had intensified. Our professionals, through a strategic approach, initiated the VAPT tests, identified all vulnerabilities, verified their risk potentials through simulated attacks, and initiated remediation processes to enhance the security posture.

challenges cta

Key Challenges Confronted

With the rise of remote work options offered by IT companies worldwide, especially in the UAE, the frequency of data breaches has significantly increased. Cyberattacks on IT firms have surged by 190% recently. In this context, some of the key challenges we confronted during the process were:

Eliminating Data Leakage

Ensure zero data leakage during daily operations, particularly when interacting with global customers.

Mitigating DoS Attack Risks

Identify and assess risks associated with denial of service (DoS) attacks during product deployment, and evaluate the firm’s ability to counter these threats.

Review existing security

Review the performance of existing security systems and controls deployed and how that could be improved for maximum security. 

Identifying and Addressing Vulnerabilities

Detect all potential system vulnerabilities that could lead to data breaches and exploitation, and implement appropriate remediation measures to prevent such incidents.

Ensuring regulatory compliance

Ensure tight compliance with data protection regulations like GDPR and other relevant IT security standards applicable in the UAE. 

What Solution We Provided

Following an in-depth scope analysis and project assessment, we provided the client with the below-recommended solutions.

Clarifying the scope for testing

As the first step, we convened a meeting with the key stakeholders and presented the scope for VAPT services for information technology settings. During the meeting, the required access levels, internal and external testing components, types of testing, etc., were clarified.

Detailed Reporting

After concluding the tests, we provided the client with thorough reporting. It contained all VAPT findings, including the severity of the vulnerability, the affected systems, the impact they had on the operations, etc.

Recommendation to update cyber defence architecture

Due to significant vulnerabilities that required a holistic revamping of the existing security model, we recommended an architectural changeover of the security systems. This involved discarding outdated security practices and adopting robust security protocols, including deploying more reliable antivirus programs and implementing risk mitigation strategies. We offered ongoing support to the client for this transition.

Vapt services for information technology
Strategic VAPT Execution

In the second phase, our experts specializing in information technology and cyber security carried out comprehensive VAPT testing, leveraging multiple types of simulated attacks. This consisted of specific tests like network policy bypassing, DOS attacks, antivirus disabling, firewall tweaking, spyware attacks, and exploitation of online services.

Remediation guidance

We provided actionable recommendations prioritised by the severity of the risk level so that the client could initiate mitigation strategies on the basis of the same. We ensured that there were clear step-by-step instructions for effective risk mitigation, thereby ensuring an enhancement to the cybersecurity posture.

cta process

How We Conducted Penetration Testing – Our Process in Steps

  • Initial Assessment 
  • Establishing the scope
  • Planning the strategy and roadmap
  • Reconnaissance (Data collection)
  • Vulnerability Assessment 
  • Simulation of attacks (Exploitation)
  • Privilege Escalation
  • Reporting and reviewing 
  • Recommendation of remediation

Major Technical Deployments Involved in the Process

We streamlined the VAPT services for information technology clients, covering various technical deployments. These integrations played a significant role in ensuring the maximum efficiency of each step we carried out and ensuring positive outcomes.

WAF Deployment

During the VAPT process for our client’s cyber security in information technology, we found out the disproportionate level of web application attacks present. We figured that an extra layer of security was needed in this area to curb the attacks. So, we recommended the implementation of a WAF (Web Application Firewall). 

End-to-end data encryption

One of the primary concerns of the client was potential data breaches, particularly the critical coding data. The loss of such data affected the client’s reputation. To ensure maximum data confidentiality and integrity, we implemented end-to-end encryption in storage and across all transmission phases.

MFA Initiation

By implementing multi-factor authentication (MFA), our team could ensure that there were tight access control measures in place. This meant that only authorized personnel could get access to sensitive systems and data. Since MFA required multiple authentications beyond traditional passwords, usual password breaches were completely eliminated.

Refined Access Control Measures

Given the risks of data breaches through misusing privileged access, our information technology cyber security experts suggested and implemented role-based permissions for all major IT resources. This ensured only those staff with specific job responsibilities could access certain resources and completely eliminated every possibility of data manipulation and unauthorized data access.

Scheduled Patch Updates

By recommending scheduled patch updates and initiating the process, we set the stage for the timely addressing of vulnerabilities in the client’s software and systems. We educated the client to understand that vulnerabilities do not appear out of nowhere but grow over time from minute issues. By fixing these minor threats soon after they are identified through patch updates, we can prevent attackers from exploiting them before they become widely known.

Outcomes and Implications of the VAPT

Through our systematic VAPT services for an information technology company in the UAE, we significantly improved their security posture. The client had serious concerns about potential data breaches. By leveraging the best practices of cybersecurity in information technology, along with robust pen testing tools, methods, and approaches, we identified every possible security weakness that cybercriminals might exploit and mitigated them immediately. The client was very receptive to the remediation suggestions we recommended and permitted us to implement the necessary steps right away. This ensured that all their IT resources were in strict compliance with regulatory and industry standards, thereby boosting user trust.

Conclusion

At Cyber Guard, we offer comprehensive cybersecurity services across various industries, including healthcare, IT, manufacturing, and more. Our tailored VAPT services are designed to meet the unique needs of each sector. For detailed cybersecurity case studies, contact us today.